ADMINISTRATOR
Staff management
Add staff, change job titles and access roles, and deactivate departing employees. Deactivation immediately blocks sign-in and revokes existing sessions. Account and repair history are retained. Review and reassign their appointments and unfinished tasks.
Checking administrator access…
Staff accounts
Administrator controls the whole portal and staffing. A job title describes their work; the access role controls permissions. Technician accounts can update assigned tasks and repair attachments. Prepare accounts inactive, set a password privately, then activate when ready.
Add staff account
Technician scheduling positions
Each technician needs a linked Technician account and an active scheduling position. Inactive positions cannot receive new appointments or task assignments. Previous work remains attached to the original position. Review existing bookings when someone leaves; they are not automatically cancelled or reassigned.